Welcome to Twocanoes Knowledge Base

The Twocanoes forum is the best place to find information about Winclone, Boot Runner, or any other software. Post a question or share information about Twocanoes Software products. We will attempt to answer any unanswered questions within 2-3 business days. If you need an answer more quickly, consider upgrading to Pro Support for 1 business day response time. Winclone can be upgraded to Winclone Pro right in the app.

If you have Winclone Pro, submit a request on the Pro Support page.

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Preparing Boot Camp for Imaging

Check Winclone Preferences: Before proceeding to create a Winclone image, make sure to go through the Winclone Preference settings to ensure that these settings are correct for your situation.  See the above FAQ for details about Winclone Preferences.  
Run chkdsk: Often the Windows file system will need to have bad blocks repaired before an image can be saved successfully.  Always run chkdsk prior to creating an image.  See help document Run CHKDSK to Check for Errors Before Imaging for instructions. 
Verify availability of storage space: Make sure your selected storage location has sufficient space to store the Winclone image.  You may save the Winclone image to external storage as long as the file format of the volume is Mac OS (HFS+).
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