Welcome to Twocanoes Knowledge Base

The Twocanoes forum is the best place to find information about Winclone, Boot Runner, or any other software. Post a question or share information about Twocanoes Software products. We will attempt to answer any unanswered questions within 2-3 business days. If you need an answer more quickly, consider upgrading to Pro Support for 1 business day response time. Winclone can be upgraded to Winclone Pro right in the app.

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Sysprep Issues

If Sysprep fails to complete, there are several possible causes:

- Windows Media Player Network Sharing Service may interfere with Sysprep.  The solution is to stop or disable Windows Media Player Network Sharing Services in Services.

- Sysprep may fail with a a "fatal error" message if the Windows system has run Sysprep multiple times previously.  

- As a precaution, disable anti-virus, virtualization software or imaging tools running in Windows prior to running Sysprep.


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